We offer the customers 24 hour service line, by which you can learn about our products for poultry, farm design, service items, or any other questions related with the products. You can get the desired information simply by dialing 【4006-532-558】, and we'll be honored to provide you with the relevant information.
24 hours on line for your questions.
Providing solutions within 48 hours.
We'll track the customer for the product condition constantly, solve the accidental equipment failure in the shortest time, provide the customer with the professional technological guidance and solutions, in order to make sure the equipments in normal operation.
In each summer or winter, Tianrui Short Message System would send reminding messages about items needed your attention in extreme heat and coldness conditions, for the purpose of prolong the products’ service life.
We have R&D department including more than 100 engineers which are improving and enlarging our supply range.
Tianrui provide you with one-stop service, including pre-sales consultation, project scheme, farm design, farm construction (brick structure/ steel structure), product manufacturing, installation and training, to fulfill the promise in turnkey project.
We use Europe Famous brand CNC machine, laser cutting machine, punching machine，Seamer machine Etc to guarantee the machine finishing with top grade quality.
For problems cannot be solved over phone calls, Tianrui will arrange professional engineers to solve the issues on site, provided that the products are within the warranty period. If the problem is caused by product quality, well offer the service for return, exchange and repair as per real situation.
Tianrui provide the customers with high quality original spare parts to solve the problems such as spare parts changing or upgrading.